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Getting good answers from Iris
How to phrase a question so Iris can answer it, what to ask as a program manager, a mentor or a mentee, and what to do when an answer looks wrong.
Meet Iris, your Mentorly assistant
What Iris is, where to find her, the three kinds of questions she answers, and what to do when she cannot help.
What Iris can and cannot see
The data Iris reads, the four limits built into her, where your conversations are stored, and what to do about anything confidential.
Using Zoom for your Mentorly sessions
How mentors connect their own Zoom account so Mentorly sessions are hosted on Zoom instead of Mentorly Video, and how to switch back.
Choosing Slack or Email for Your Notifications
Pick where your Mentorly notifications arrive, fix a mismatched Slack email, and solve common issues.
Answering Your Profile Questions
What the questions in your onboarding mean, why some are required, and how to update your answers later.
Record your Mentorly sessions
A Step-by-Step guide to help you recording your session
Video Call Features
This article focuses on some useful features you have during your video call session
Troubleshooting your video call session
Troubleshooting your video call session
Getting started with Mentorly
Here's everything you need to begin your mentorship program as a mentor or mentee
Joining your Video Call session
Where and how to join your video call session and basic troubleshooting tips.